Refund policy

Due to our items being customized, we do not offer returns or exchanges.

If you receive your order and it is damaged please reach out to us immediately via our

"Contact Us" button or email us at

andreass.creationss@gmail.com with photo proof of damages so we can send you a replacement or a store credit that will be valid for 30 days.

Refunds or replacements will be issued on a case by case basis. We are NOT responsible for stolen items and/or items not received and/or items marked as "Delivered" by the carrier.

Damages and issues

Please inspect your order upon reception and contact us immediately via email if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

All of our products are non-returnable.

Exchanges

We do not offer returns.

Refunds

We do not offer refunds. IF the product is damaged IN TRANSIT we then offer replacements or store credit.